This privacy policy describes how Zalorun Clothing ("the Site", "we", "us" or "our") collects, uses and discloses your personal information when you visit our website, use our services or make a purchase through zalorunclothing.com (“the Site”) or otherwise interact with us (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, website visitor, or other individual whose information we have collected under this Privacy Policy.

Please read this privacy policy carefully. By using and accessing any of the Services, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree to this privacy policy, please do not use or access any of the Services.

Changes to this Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information In order to provide the Services, we collect and have collected in the past 12 months personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of use, and protect the Services, our rights, and the protect the rights of our users or others.

What Personal Information We Collect The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information You Provide Directly to Us Information you provide directly to us through our Services may include:

Basic contact information such as your name, address, telephone number, email. Order information including your name, billing address, shipping address, payment confirmation, email address, telephone number. Account information including your username, password, security questions. Store information including the items you view, add to your cart, or add to your wish list. Customer support information including the information you choose to include in communications with us, such as when sending a message through the Services. Some features of the Services require you to provide us with certain information about yourself directly. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect Through Cookies We also automatically collect certain information about your interactions with the Services ("Usage Data"). We may use cookies, pixels and similar technologies ("Cookies") for this purpose. Usage Data may include information about how you use our Site and your account and how you interact with the Services, including device information, browser information, information about your network connection, your IP address, and other information about your interactions with the Services.

Information We Obtain from Third Parties Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

Companies that support our Site and Services, such as Shopify. Our payment processors, who collect payment information (e.g. bank account, credit or debit card information, billing address) to process your payment to fulfill your orders and provide you with products or services you have requested, to perform our agreement with you . When you visit our Site, open or click on emails we send to you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits , third-party libraries and cookies. Any information we obtain from third parties will be treated in accordance with this privacy policy. We are not responsible or liable for the accuracy of any information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, see the section below, Third Party Websites and Links.

How we use your personal information Provide products and services. We use your personal information to provide you with the Services to carry out our agreement with you, including processing your payments, fulfilling your orders, sending you notifications regarding your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating any returns and exchanges, and enabling the posting of reviews.

Marketing and advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications via email, text message or postal mail, and to provide you with advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access details with others. If you believe your account has been hacked, please contact us immediately.

Communicate with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective services to you and maintain our business relationship with you.

Cookies Like many websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including remembering your actions and preferences), to perform analytics and better understand user interactions with the Services (in our legitimate interest to provide the Services manage, improve and optimize). We may also allow third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies, but you can choose to set your browser to delete or reject Cookies through your browser settings. Please note that deleting or blocking Cookies may negatively impact your user experience and some of the Services, including certain features and general functionality, may malfunction or become unavailable. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

How we disclose personal information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this privacy policy. Such circumstances may include:

With vendors or other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping). With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy statements. When you directly ask, request or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations, with your consent. With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business. In connection with a corporate transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants, and similar requests), to enforce any applicable terms of use, and to protect the Services, our rights and protect the rights of our users or others. We have disclosed the following categories of personal information and sensitive personal information (marked *) about users in the past 12 months for the purposes described in this Privacy Policy "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":

Category Categories of recipients Identifiers such as basic contact information and certain order and account information Commercial information such as order information, store information, and customer support information Internet or other similar network activity, such as usage data

Vendors and third parties who perform services on our behalf (such as internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)

Business and marketing partners

Affiliates

We do not use or disclose sensitive personal information to infer characteristics about you.

User Generated Content

The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to a public area of ​​the Services, such content will be public and accessible to anyone.

We do not control who will have access to the information you choose to make available to others, and cannot guarantee that parties with access to such information will respect your privacy or secure it. We are not responsible for the privacy or security of any information you disclose, or for the accuracy, use or misuse of any information you disclose or receive from third parties.

Third party websites and links

Our Site may contain links to third party websites or other online platforms. If you follow links to sites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness or reliability of any information found on these sites. Information you provide in public or semi-public locations, including information you share on third-party social networking platforms, may also be viewed by other users of the Services and/or users of those third-party platforms without restrictions as to use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's data

The Services are not intended for use by children, and we do not knowingly collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact information below to request that it be deleted.

As of the effective date of this Privacy Policy, we have no actual knowledge that we are “sharing” or “selling” (as those terms are defined in applicable law) personal information of persons under the age of 16.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, information you send to us may not be secure in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on several factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies force.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may only apply in certain circumstances and in certain cases we may deny your request as permitted by law.

Right to access/know

You may have the right to request access to personal information we hold about you, including details regarding the ways we use and share your information.

Right to delete

You may have the right to request that we delete any personal information we hold about you.

Right to correct

You may have the right to request that we correct inaccurate personal information we hold about you.

Right to portability

You may have the right to receive a copy of the personal information we maintain about you and to request that we transfer it to a third party, under certain circumstances and with certain exceptions.

Restriction of processing

You may have the right to ask us to stop processing or restricting personal information.

Withdrawal of consent

Where we rely on consent to process your personal information, you may have the right to withdraw that consent.

Profession

You may have the right to appeal our decision if we deny your request. You can do this by responding directly to our rejection.

Management of communication preferences

We may send you promotional emails and you can unsubscribe from receiving them at any time by using the unsubscribe option shown in our emails to you. If you unsubscribe, we may still send you non-promotional emails, such as those about your account or orders you have placed.

You may exercise any of these rights as indicated on our Site or by contacting us using the contact details below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before we can provide a substantive response to the request. In accordance with applicable law, you may designate an authorized representative to submit requests on your behalf to exercise your rights. Before accepting any such request from an authorized representative, we will require the authorized representative to provide evidence that you have authorized them to act on your behalf, and we may ask you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have any complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response to your complaint, depending on where you live, you may have a right to appeal our decision by contacting the data protection supervisory authority in your jurisdiction.

To contact us

If you have any questions about this privacy policy or would like to exercise any of your rights, please contact us by email at zalorunclothing@outlook.com

We will attempt to respond to any questions or concerns you may have about this Privacy Policy and our privacy practices as quickly as possible. We will also try to resolve any issues you may have and investigate any complaints we receive as quickly as possible.